• Your “use” year may be reserved for a week at Welk Resorts fifteen (15) months prior to the requested check-in day (7-night increments based on resort check in days). • You may reserve/ “use” year split-week reservations four (4) … Continue reading
May I borrow points from future years?
• Yes, you may borrow points from a future year. These points may be used to extend a vacation, upgrade to a larger size villa or combine with unused points to deposit with an exchange company. Contact Owner Services at … Continue reading
How can I use my extra points?
• Your accrued points may be used to extend a vacation, upgrade to a larger size villa or combine with unused points to deposit with an exchange company. Contact Owner Services at 1.800.240.9342 to discuss your options. • Accrued points … Continue reading
If I can’t use all my points, will they automatically roll over to next year?
• Please notify Owner Services at 1.800.240.9342 prior to August 31st to carry over 100% of your unused points to the following year. • Notification between August 31st and December 31st, 50% of your points will accrue.
How do I know how many points I have left?
Please call Owner Services at 1.800.240.9342 for any of your ownership questions. We will be able to advise what reservations you have booked and how many points you have left in your account to “use” during the year.
What is my “use” year?
Your “use” year is based on the calendar year. Your ownership points are allocated on an annual or biennial basis (odd or even year usage). You must contact Owner Services between January 1st and December 31st to make a reservation … Continue reading